Privacy policy

1. Introduction
1.1 This statement explains how Capital Volunteering will use any information that you choose to provide us with. We will collect and retain information only in the ways disclosed in this statement. This statement is applicable only to information that is collected via our website: www.capitalvolunteering.org.uk. Any amendments that are subsequently made to this policy will be made available on our website.

1.2 Capital Volunteering is committed to protecting the privacy of any information you submit to us. We hope that the following statement will clarify the ways that Capital Volunteering collects, uses and protects the personal information that you provide to us when subscribing to our newsletter.
2. What information do we collect?
2.1 You are not required to provide any personal information in order to visit the Capital Volunteering website. We collect the information necessary in order to provide users with a subscription to the Capital Volunteering newsletter.

2.2 When subscribing for the Capital Volunteering newsletter, we ask you to provide basic personal details in order to register.

2.3 We ask for your name and email address. Providing this information is a mandatory requirement for subscribing to the newsletter.

2.4 In addition we ask you to provide details of your organisation and your position. Providing this information is optional but helpful for us to understand the range of people and organisations that use our website.

2.5 We will also collect statistical data relating to the use of the website. This will include details about the number of visits to the site, the use of individual pages and the number of other websites that refer to the Capital Volunteering website. This data does not relate to us any information about specific computers or users.
3. How will we use this information?
3.1 The information you provide when subscribing to the Capital Volunteering newsletter will be used to ensure that you are sent the newsletter, as requested.

3.2 The newsletter will communicate news, events and information about the Capital Volunteering project.

3.3 None of the information you provide to us will be visible on the web site.

3.4 We may use the information you provide to analyse information about the use of the site and its users. We may use this information to consider how to improve the quality of the Capital Volunteering newsletter and website.

3.5 We will use the statistical data that relates to the use of the site to assess how the website is being used, which pages are popular and to discover which websites are referring to the Capital Volunteering website. This data will helps us to monitor how the site is being used and to consider ways in which to improve its content. These statistics do not relate to us any information about specific computers or users.
4. Who will we share the information with?
4.1 Capital Volunteering may share contact details held on our system with partner organisations in order to promote news and events that they consider may be of interest. For a full list of partner organisations, please contact us. If you would prefer us not to share your details with partner organisations, please contact us (see: 5. Resolution of problems).

4.2 We will not sell or lease your personal information to third parties, unless we have your permission to do so or are required to do so by law.
5. Resolution of problems
5.1 If you would like to change or remove your details from our records, please contact us by email, fax, telephone or in writing. Please see the contact details at the end of this policy. We endeavour to resolve all enquiries within 20 working days of receiving the relevant information.
6. Data storage and security
6.1 We are committed to ensuring that the information that you provide is secure. The user information that is provided will be stored on a central electronic database.

6.2 We protect user information by using a range of security measures. These include: secure servers, firewalls and other technology and procedures that are designed to protect the privacy of our users.
7. Access to information
7.1 By request, subscribers may, under the Data Protection Act 1998, access the details we hold on them. Users may request a list of the partner organisations that we may share information with (see: 4. Who will we share the information with?). Users may also, by request, delete their information from our databases. Users can contact us about inaccuracies they have found or to request information by emailing info@capitalvolunteering.org.uk, or by using the other methods of contacting us (see: 9.Contact Details).
8. Other web sites
8.1 The Capital Volunteering website contains links to enable you to visit other relevant websites. The content of these websites is not the responsibility of Capital Volunteering and we do not have control over these sites. Capital Volunteering is not responsible for the privacy of any information you provide whilst visiting these sites. These sites are not covered by this privacy policy. We encourage you to exercise an element of caution and to read the individual privacy policies of these websites.
9. Contact details
Capital Volunteering
1st floor
140-142 Kings Cross Road
London
WC1X 9DS

Tel: 020 7833 0057
Fax: 020 7713 7779
Email: info@capitalvolunteering.org.uk